The Ombudsman program advocates for residents of nursing homes, board and care homes, and assisted living facilities. Ombudsman programs work to resolve problems individual residents face and effect change at the local, state, and national levels to improve quality of life and care. Ombudsmen provide information about how to find a facility and what to do to get quality care. Whether through individual contact with residents or systemic advocacy, ombudsmen make a difference in the lives of residents in long-term care facilities every day.
